At Abbassi Ltd, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Abbassi Ltd is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Types of data we collect
Website Cookies
Cookies are bits of data that websites transfer to your hard drive for record keeping purposes when you visit our website. The use of cookies is industry standard and you'll find them almost everywhere on the Internet and within almost every website. If you do not accept cookies you will not be able to use the Abbassi Ltd website.
When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Globally and in the European Union member states Google sets the following cookies:
__utma Cookie
A persistent cookie – remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google __utma cookie include: first visit (unique visit), last visit (returning visit). This also includes Days and Visits to purchase calculations which afford ecommerce websites with data intelligence around purchasing sales funnels.
__utmb Cookie & __utmc Cookie
These cookies work in tandem to calculate visit length. Google __utmb cookie demarks the exact arrival time, then Google __utmc registers the precise exit time of the user.
Because __utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes must pass before Google cookie __utmc expires. Given__utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie is expired.
This is a standard ‘grace period’ in web analytics. Ominture and WebTrends among many others follow the same procedure.
__utmz Cookie
Cookie __utmz monitors the HTTP Referrer and notes where a visitor arrived from, with the referrer siloed into type (Search engine (organic or cpc), direct, social and unaccounted). From the HTTP Referrer the __utmz Cookie also registers, what keyword generated the visit plus geolocation data.
This cookie lasts six months. In tracking terms this Cookie is perhaps the most important as it will tell you about your traffic and help with conversion information such as what source / medium / keyword to attribute for a Goal Conversion.
__utmv Cookie
Google __utmv Cookie lasts “forever”. It is a persistant cookie. It is used for segmentation, data experimentation and the __utmv works hand in hand with the __utmz cookie to improve cookie targeting capabilities.
Website Contact Form
If you complete our website contact form, we will only use the data to respond to your enquiry. It is never sold or distributed to any third-party organisation. The only circumstance any information is passed on, would be when registering as a candidate for a CQI IRCA Registered course. See below:
We may use your contact details to follow up any enquires or quotations as part of standard business operating procedures.
Addendum for course delegates
The Chartered Quality Institute (the CQI) has approved your training provider to deliver the certified course that you are attending.
During or after your course has finished, your training provider sends us some information about you.
As a registered UK charity, the CQI is subject to the General Data Protection Regulation (GDPR), a European law that gives you certain rights with respect to your personal data that is shared with the Institute.
We process your data in order to:
- Provide you with a verifiable record at the conclusion of the course
- Assess the provider and the training that you have received.
The data that is shared with us by your training provider includes your name, your email address, the name of your tutor, the course in which you are registered, the date of your course and the results of final assessments that you have completed.
You are assigned a student identification number when you register for a CQI or IRCA certified course. We retain your name, course and exam details, and this student identification number in perpetuity, so that we can verify, upon request, that you completed the course for which you have registered.
We use your name, email address and course information to send you a personalised email following the conclusion of your course, in which we ask you to give us feedback on your experience with the course, your tutor and the training provider. We also ask you whether you are interested in receiving additional information from us about the quality profession, the CQI and IRCA, and our products and services.
As a data subject you have certain rights under the GDPR including, for example, the right to access the data that we hold about you. You can contact the CQI directly or through your training provider to exercise your GDPR rights.
The CQI can be reached directly at: training@quality.org.
Access to your personal information
As a data subject you are entitled to view, amend, or delete any personal information that we hold. Email your request to our data protection officer Nina Abbassi at enquiry@abbassiltd.com