Future assurance through business quality

CQI IRCA Approved Training Partner

Future assurance through business quality

CQI IRCA Approved Training Partner

CQI and IRCA Certified ‘Managing Quality Planning’ Training Course (PT208)

Course ID: 2373

Course Aim This course provides the practical skills to manage the early phases of the product/service lifecycle and work with teams to deploy an integrated project-based approach to product/service quality planning and risk management, in order to meet customer and stakeholder requirements.
Learning outcomes On successful completion of this 3-day training course, you will be able to

  • evaluate product/project risks from a stakeholder/customer point of view
  • apply a range of approaches and tools to minimise risk in the context of products and projects,
  • translate customer requirements into functional requirements for product and service development within their organisation,
  • develop assurance plans for the stages of product and service development with external providers/suppliers,
  • lead changes resulting from product/service design, assessing shortfalls in operational process and development objectives,
  • know typical risks associated with their organisation's context and how they are addressed,
  • translate legal, compliance, regulatory, societal and standards-related requirements into functional requirements for product and service development within their organisation,
  • be a quality planner in using project, product/service and risk management to prevent potential problems with product and service quality.
Who is it for? This course is designed for those who are practising in quality and aspire towards middle management.
Recommend prior knowledge CQI recommends you have an awareness of the fundamental tools, techniques and structured methodology for risk and opportunity management which can come from completing 'Introduction to Risk & Opportunity Management' (FD103). Also an awareness of the fundamental tools, techniques and structured methodology for Product and Service Management, which can come from completing 'Introduction to Product and Service Management' (FD105)
Course assessment and examination It is a requirement of the Practitioner CQI-IRCA Certified courses that learners fully attend and successfully achieve the course learning objectives before a certificate of achievement can be awarded. Therefore, learners attending this training are required to take a one-hour multiple choice examination. In addition, the tutors’ continual assessment ensures that any weaknesses in any areas are identified during the training so that actions may be taken to help the learners achieve the objectives.
Methods of Delivery Virtual Instructor Led Live Online - Minimum delegate number is 4, Maximum delegate number is 12
Classroom - Minimum delegate number is 4, Maximum delegate number is 12
Benefits of in-house training
  • Dates and location that suits you
  • Course examples and workshops tailored to your industry sector
  • Cost savings, if you have 6 or more people to train
Book this course to be delivered in-house for more than 4 people in your organisation. Please click here to complete our enquiry form and to request a quote