| Course Aim | This course provides the practical skills to manage the early phases of the product/service lifecycle and work with teams to deploy an integrated project-based approach to product/service quality planning and risk management, in order to meet customer and stakeholder requirements. |
| Learning outcomes |
On successful completion of this 3-day training course, you will be able to
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| Who is it for? | This course is designed for those who are practising in quality and aspire towards middle management. |
| Recommend prior knowledge | CQI recommends you have an awareness of the fundamental tools, techniques and structured methodology for risk and opportunity management which can come from completing 'Introduction to Risk & Opportunity Management' (FD103). Also an awareness of the fundamental tools, techniques and structured methodology for Product and Service Management, which can come from completing 'Introduction to Product and Service Management' (FD105) |
| Course assessment and examination | It is a requirement of the Practitioner CQI-IRCA Certified courses that learners fully attend and successfully achieve the course learning objectives before a certificate of achievement can be awarded. Therefore, learners attending this training are required to take a one-hour multiple choice examination. In addition, the tutors’ continual assessment ensures that any weaknesses in any areas are identified during the training so that actions may be taken to help the learners achieve the objectives. |
| Methods of Delivery | Virtual Instructor Led Live Online - Minimum delegate number is 4, Maximum delegate number is 12 |
| Classroom - Minimum delegate number is 4, Maximum delegate number is 12 | |
| Benefits of in-house training |
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| Book this course to be delivered in-house for more than 4 people in your organisation. | Please click here to complete our enquiry form and to request a quote |
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Future assurance through business quality
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