| Course Aim | This course will provide practical skills development in the management processes required to implement management systems. Delegates will leave the course with the capability of working with their organisation and other quality professionals to support the development of their management system and associated management processes, using a process-based approach, risk-based thinking and PDCA in a systems context. |
| Learning outcomes |
On successful completion of this 3-day training course, you will be able to
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| Who is it for? | This course is designed for those who are practising in quality and aspire towards middle management. |
| Recommend prior knowledge | CQI recommends an awareness of management systems in general, and the knowledge to explain to others how customer and stakeholder requirements can be used to develop a management approach focused on sustaining improvement in customer satisfaction, which can be obtained by completing 'Introduction to Management Systems' (FD107) |
| Course assessment and examination | It is a requirement of the Practitioner CQI-IRCA Certified courses that learners fully attend and successfully achieve the course learning objectives before a certificate of achievement can be awarded. Therefore, learners attending this training are required to take a one-hour multiple choice examination. In addition, the tutors’ continual assessment ensures that any weaknesses in any areas are identified during the training so that actions may be taken to help the learners achieve the objectives. |
| Methods of Delivery | Virtual Instructor Led Live Online - Minimum delegate number is 4, Maximum delegate number is 12 |
| Classroom - Minimum delegate number is 4, Maximum delegate number is 12 | |
| Benefits of in-house training |
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| Book this course to be delivered in-house for more than 4 people in your organisation. | Please click here to complete our enquiry form and to request a quote |
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