Future assurance through business quality

CQI IRCA Approved Training Partner

Future assurance through business quality

CQI IRCA Approved Training Partner

CQI and IRCA Certified ‘Managing Change and Continual Improvement’ Training Course (PT204)

Course ID: 2333

Course Aim This course provides practical skills development in the management of change within the context of process management and improvement, the capability of leading teams in the development of their improvement approaches and the ability to facilitate the management of the associated changes.
Learning outcomes On successful completion of this 3-day training course, you will be able to

  • develop management processes to improve processes through reducing variation, minimising risk and maximising efficiency
  • develop best practice process reviews in support of the continual assessment and improvement of processes
  • define activities that address improvements in the capability of the process to meet the flow down of customer and stakeholder requirements
  • ensure that improvement activities are transparent, available to enable effective audit of improvement and, where possible, displayed
  • extend change and improvement management to the supply chain
  • use appropriate methods to understand key changes to the organisational context and improvement methods to address them
  • ensure that measures are useful for improvement activities
  • evaluate the magnitude of change and charter project teams to address larger scope change
  • define appropriate continual improvement activities that improve the process performance with respect to specific key requirements of customers and stakeholders, including compliance requirements
  • be a quality coach for process management and a quality motivator for improving performance
Who is it for? This course is designed for those who are practising in quality and aspire towards middle management.
Recommend prior knowledge CQI recommends an awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain to others how understanding organisational change can be used to develop an approach capable of sustaining improvement in customer and stakeholder satisfaction. This can be obtained by completing 'Introduction to Change Management' (FD104). In addition delegates require an understanding of customer and stakeholder requirements and standardised processes to deliver them, which can be obtained by completing 'Introduction to Process Design' (FD106).
Course assessment and examination It is a requirement of the Practitioner CQI-IRCA Certified courses that learners fully attend and successfully achieve the course learning objectives before a certificate of achievement can be awarded. Therefore, learners attending this training are required to take a one-hour multiple choice examination. In addition, the tutors’ continual assessment ensures that any weaknesses in any areas are identified during the training so that actions may be taken to help the learners achieve the objectives.
Methods of Delivery Virtual Instructor Led Live Online - Minimum delegate number is 4, Maximum delegate number is 12
Classroom - Minimum delegate number is 4, Maximum delegate number is 12
Benefits of in-house training
  • Dates and location that suits you
  • Course examples and workshops tailored to your industry sector
  • Cost savings, if you have 6 or more people to train
Book this course to be delivered in-house for more than 4 people in your organisation. Please click here to complete our enquiry form and to request a quote
Abbassi Ltd

Future assurance through business quality

  • +44 (0) 7785 392933
  • enquiry:abbassiltd.com
CQI IRCA Approved Training Partner

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