Future assurance through business quality

CQI IRCA Approved Training Partner

Future assurance through business quality

CQI IRCA Approved Training Partner

CQI and IRCA Certified ‘Introduction to Change Management’ Training Course (FD104)

Course ID: 2162

Course Aim This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction
Learning outcomes On successful completion of this 1-day training course, you will be able to

  • describe how a process management based organisation ensures improvements are customer/stakeholder centric and deployed robustly.
  • describe the benefits of a learning approach to review, assessment and audit.
  • list the considerations for barriers and enablers for change, and how to address them to achieve the required changes through development of people, processes, tools, technology and infrastructure.
  • use knowledge of learning patterns to help implement change and operationalise the PDCA cycle
  • describe the different organisational cultures and their values.
  • be a quality motivator for change and improvement
Who is it for? Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions. All individuals contributing to, or engaged in, change management
Recommend prior knowledge None required.
Course assessment and examination There is no examination for this Foundation level trainin. A 'Certificte of Completion' is awarded to delegates who complete all parts of the course.
Methods of Delivery Virtual Instructor Led Live Online - Minimum delegate number is 4, Maximum delegate number is 12
Classroom - Minimum delegate number is 4, Maximum delegate number is 12
Benefits of in-house training
  • Dates and location that suits you
  • Course examples and workshops tailored to your industry sector
  • Cost savings, if you have 6 or more people to train
Book this course to be delivered in-house for more than 4 people in your organisation. Please click here to complete our enquiry form and to request a quote

Client Feedback - Introduction to Change Management

Below are comments from some of our clients who have undertaken this course.